Public Sector Innovation is the improvement in the public service delivery, especially efficiency, effectiveness, cost-efficiency, citizen-satisfaction etc. Innovation in public sector makes it very useful and easy for the public to deal with. Citizens are satisfied by innovation in public sector. Because every innovation in public sector use new public management tools, which removes barriers like formalities and red tap boundaries of so called public servants and make them accountable to the public.
In Pakistan, there is a dire need of public sector innovation because corruption and governance issues has lost confidence and trust of citizens towards government institutes. Some major and important factor are given below.
Factors which hamper public sector innovation in Pakistan:
1. Lack of motivation, flexibility and resources
2. Hierarchy (innovative functions/powers centered in few hands)
3. Educational level of citizens
How to innovate public sector in Pakistan?
1. Public Participation
2. Revive the course and training pattern of civil servants
3. Decentralization
4. Increase educational level of citizens